Honey and Muse is Wollongong's boutique 1:1 hair salon, specialising in lived-in colour, brunette hair, seamless grey blending and Great Lengths hair extensions. Here you'll find answers to everything you need to know before booking.
Can't find what you're looking for? Reach out directly, Jess personally responds to every enquiry.
FAQS - ABOUT THE SALON
WHAT MAKES HONEY AND MUSE DIFFERENT?
Honey and Muse is Wollongong's boutique 1:1 salon where every appointment is exclusively yours, from consultation through to colour, cut and blow dry, all with Jess. With over 17 years of experience and 12 years of salon ownership.
Jess specialises in lived-in colour, brunette hair, seamless grey blending and Great Lengths hair extensions. No rushing, no junior staff, no compromises.
WHERE CAN I FIND A BRUNETTE SPECIALIST IN WOLLONGONG?
Honey and Muse is Wollongong's dedicated brunette specialist salon. Jess creates natural, lived-in brunette colour, from seamless root blends to glossy global colour, all customised to your hair, skin tone and lifestyle.
HOW DO I GET NATURAL LIVED-IN COLOUR IN WOLLONGONG?
Lived-in colour is our signature at Honey and Muse. Jess creates soft, seamless colour designed to grow out effortlessly so you can go longer between appointments and still love your hair.
DO YOU SPECIALISE IN GREY BLENDING IN WOLLONGONG?
Yes! Grey blending is one of Jess's most requested services. Rather than fully covering your grey, we work WITH your natural silver tones to create a soft, seamless, low-maintenance result that grows out beautifully.
WHERE CAN I GET HAIR EXTENSIONS IN WOLLONGONG?
Honey and Muse is a certified Great Lengths hair extension specialist in Wollongong. Great Lengths are ethically sourced, beautifully blended and designed to move and feel like your own hair.
Contact Jess directly to book your extensions consultation.
FAQS - PRICING
HOW MUCH DO HAIR SERVICES COST AT HONEY AND MUSE?
Pricing varies depending on your hair goals, hair length, thickness and the time required for your appointment.
All services at Honey and Muse are customised, so pricing may vary from guest to guest. Starting prices can be viewed online, and Jess will always provide a personalised consultation and quote before your service begins.
WHY ARE YOUR PRICES HIGHER THAN SOME OTHER HAIR SALONS?
At Honey and Muse, every appointment is personalised and designed to give you beautiful, long-lasting results.
As a boutique, one-on-one salon in Wollongong, your appointment is with Jess, a master stylist with over 17 years of experience and 12 years of salon ownership. Jess uses premium products and luxury brands while focusing on customised colour, healthy hair and quality results that grow out beautifully.
DO YOU OFFER PAYMENT PLANS OR HAIR PACKAGES?
At this stage, Honey and Muse does not offer payment plans or packages.
Jess is always happy to recommend a maintenance plan that suits your lifestyle, budget and hair goals. For larger colour changes, your journey may be planned over multiple appointments to keep your hair healthy while achieving your desired result.
WHY CAN THE PRICE OF MY HAIR APPOINTMENT VARY?
Every appointment at Honey and Muse is customised to your hair goals, length, density and the work required to achieve your desired result.
Pricing may vary depending on additional colour work, toner refreshes, treatments, extra product use or time required. Jess willl always provide a consultation and quote before your service begins.
FAQS - SERVICES
WHAT’S THE DIFFERENCE BETWEEN THE SERVICES AT HONEY AND MUSE?
Each service at Honey and Muse is designed for different hair goals, whether that’s colour maintenance, grey coverage, refreshing highlights or achieving a lived-in brunette result. As a brunette specialist salon in Wollongong, Jess will tailor every service to suit your hair goals and maintenance preferences.
WHICH HAIR SERVICE SHOULD I BOOK IF I AM A NEW OR RETURNING CLIENT?
If you’re unsure what to book, choose the service closest to your hair goal.
Every appointment at Honey and Muse is customised to your hair, maintenance preferences and desired result. If you need help, please contact the salon and Jess will guide you to the right service.
FAQS - BEFORE APPOINTMENT
HOW LONG DO HAIR APPOINTMENTS TAKE?
Appointment times vary depending on your service, hair goals and the amount of work required.
Some maintenance appointments may take 1–2 hours, while larger colour appointments or lived-in colour services can take longer. Estimated timing can be found in our online booking system.
HOW DO I PREPARE FOR MY FIRST APPOINTMENT?
There’s no need to over prepare, simply come with clean, dry hair where possible. During your consultation, Jess will discuss your hair goals, maintenance preferences and what is realistically achievable for your hair.
CAN I BRING PICTURES OF WHAT I WANT?
Yes please! Visuals are always the best way to explain. I would love you to bring pictures of the look you want to achieve. Pinterest is always a great start.
WILL I GET MY DESIRED COLOUR ON THE FIRST SESSION?
This depends on your starting point, hair history and desired result. While some colour goals can be achieved in one appointment, others may take multiple visits to keep your hair healthy and maintain its integrity.
During your consultation, Jess will discuss what is realistically achievable for your hair and recommend the best aftercare to maintain your colour at home.
FAQS - AFTERCARE
HOW DO I LOOK AFTER MY HAIR AFTER MY APPOINTMENT?
Healthy hair starts with the right aftercare. Jess recommends using professional salon products suited to your hair type to help maintain your colour, shine and condition between visits.
At your appointment, Jess will recommend the best products and home care routine for your hair goals
WHEN SHOULD I BOOK MY NEXT HAIR APPOINTMENT?
This depends on your hair goals, colour and maintenance preferences.
Some guests visit every 6–8 weeks for grey coverage or colour maintenance, while lived-in brunette services may only require maintenance every 12 weeks to 6 months. Jess will recommend a personalised maintenance plan at your appointment.
FAQS - GENERAL
WHAT HAIR PRODUCTS DO YOU USE?
At Honey and Muse, we use professional salon-quality products chosen to support healthy, beautiful hair and long-lasting results.
Jess will carefully select products based on your hair type, colour goals and hair condition to help maintain the health and integrity of your hair both in-salon and at home.
IS THERE PARKING AT YOUR SALON?
Timed, street parking is available within walking distance of the salon. Secure, undercover car parking is available in the Crown St Mall car park or Woolworths. NB this is paid parking.
FAQS - BOOKINGS
HOW CAN I MAKE A BOOKING?
Bookings can be made via our website (www.honeyandmuse.com.au) by clicking on the "Book Now" on the homepage. Alternatively, you can send us an email at info@honeyandmuse.com.au or contact us on (02) 4229 8381.
DO I NEED TO PAY A DEPOSIT?
A booking deposit $50-$100 will be taken for all services over 1 hour. If a deposit is not received, your requested appointment time may be released to our waitlist. Your booking is not confirmed unless the booking deposit is paid.
If you cancel/reschedule 24hours before your appointment, your deposit will be held as a credit on your account – this can be used towards any future service that you book. If you cancel or reschedule within 48 hours of your appointment, your deposit will be kept as a cancellation fee.
IF I BOOK ONLINE, IS IT AUTOMATICALLY CONFIRMED?
All online bookings are subject to approval. Your appointment is not secured until we have messaged you to confirm the booking. In the event that your chosen time or date is unavailable, there is an issue with the allocated time frame or your service, or we're fully booked, we will contact you to reschedule the booking. If none of our available times suit you, we can issue a refund of your deposit.
WHAT HAPPENS IF I AM RUNNING LATE TO MY APPOINTMENT?
If you are running late, please let us know via phone. We will do everything we can to accommodate you; however, we may need to reschedule your appointment or may not have time to complete the full service, which will require a further booking.